FREQUENTLY
Asked Questions
General Q&A
Our suggestion would be “Try to get the genuine watches”. There is no way high-end replica from any factories are flawless. You should start making price comparison between genuine and replica. Let’s say, you want a Audemars Piguet 15400 rose gold, price on genuine watch is around $22,000 while on high-end replica is around $400. Will you expect flawless? There is always a flaw even though only a very small one. But high-end replica is very close to genuine one, probably 90%-95%.
Our suggestion would be “Try to get the genuine watches” again. Most of the high-end replica watches are only gold plated which only about 10 microns thick, and there are some factories made it thicker around 30 microns with real gold, the price will be consequently higher. But there are no any solid gold replica watches.
The fact is that replica watches are made in, and the majority of their parts are sourced from, China. There are a few of sellers selling hand-building higher-quality rep watches and based in places in Europe or Asia, but 98% of rep dealers come from mainland China. Any site or anyone that tells you that their watches are made by Swiss watchmakers, or made in Italy, Japan or whatever they are just scamming you.
There are only quite rare replicas made by replica factories are with genuine Swiss ETA. In fact, Most of high-end replica movements are a clone of it, called Asian ETA. You may come across a replica that features a genuine Swiss movement sometimes but even that be careful – often the movement will turn out to be a Chinese copy (which is fine if that’s what you’re paying for – in fact most of the Chinese movements are pretty much as good as the Swiss equivalent anyhow).
Please kindly remember, we are in different side of our planet sometimes. Please refer to our time zone before you judge this. Our working hour is based on Chinese time zone. Sometimes we have overload emails or chats to respond as well, please be kindly patient. But one thing for sure: you will get reply for sure.
But I think you are asking a wrong person! If you suspecting a thief, and ask “are you a thief?”, what do you think the answer would be? The best thing you can do is start making judgment from many aspects of the website, the profile, the updates, testimony, rep forums, people, or just risk yourself for a try. There are always some points you should notice if the seller real or not.
Payment Q&A
If you want better payment trust guarantee for both parties, you can contact our WhatsApp, which will help you query the trust platform for both parties
We are glad to tell that we can offer COD (Cash on Delivery) service to some specific countries, please contact us see if your country is on the COD list.
Sorry, we can not! I believe that you know we run replica business, which can be done only underground.
Shipment & Handling Q&A
Normally we will need 2-3 business days to handle your order. Sometimes we have overload orders and factory is short in parts stock, and we also need time to do proper Quality Control process for each order. It will take some time, because not every piece of watch is in a perfect condition. Sometimes we need to return to the factories to replace with a good one. Please be patient, and keep in touch with us.
Yes, we will send you QC pictures and videos of your real product that we going to deliver to you. We will not deliver your order before we get confirmation and approval from you.
Please contact for further information if you have any questions about the QC pictures and videos. We will be glad to help you solve the problems.
Basically you can visit our Shipping Methods page. If you have some experiences of sending replica to your country safely, just let us know how you did, and we will just follow. If you don’t have experience, we know exactly how to deliver your order safely to your country. Our shipping agent is very experienced at handling this matter.
We always declare as “watch” or “timer” or “gift”, we can’t mislead the declaration or else you won’t get anything. Sometimes we put Fashion Watch, Repaired Watch, Toy Watch, etc. If you want us to declare any value (usually for experienced customers) just let us know. But if you don’t have experience, let us decide based on our experiences, usually we declare the value between $15 – $50.
Yes, we will 100% provide tracking number for every each order. However, you need to understand that sometimes we can’t give you tracking number right away after we submit your package to the shipping agent. And when you received the tracking number, sometimes it hasn’t showed up any status on the online tracking system yet, it will need 1-2 more working days especially when we submit your package on weekend.
DO NOT CALL DHL, EMS or any logistic company related to your shipment for any reasons. Contact us, communicate and just relax. Keep in mind, sometimes we use regular postal office to make it safe, and mostly they are very slow. Do not panic, just relax, and contact us for any matters.
That is their job to check, but again they will only do general random check from million or billion packages they received every day. Most of the time we have no problems, just don’t act to raised their suspicion. Contact us for any assistance.
Simply contact us for this matter, usually they need a price and payment proofs. We will provide invoice of your package with any particular match amount with your package declaration. Just be calm and do not panic.
Warranty Q&A
Check your video that we sent while Quality Control process. We never deliver dead watches, you can notice from the serial number on some models as well the pictures or videos from QC will be the exactly same as what you get. There are some possibilities:
1.You need to do big shake on your watch and do manual winding to fill the power in. Or
2.Since we both agree to declare small value to avoid customs issue and fees, there will not be treated as high value packages sometimes. So, it possibly caused by bounces or shakes while shipping process.
We will give you 2 options as part of our warranty coverage :
1.Go to local repair (because it is usually minor issue caused by shakes and some small screw are loose). Find out the price and we will cover the cost if it’s reasonable. This option is usually for someone who doesn’t want to wait any longer to send back, repair, and re-deliver.
2.Return the watch to us, and we will repair it. Please note that it will take time. Just be patient to wait until all solved and we can deliver it back. Return shipping cost will be on your side. There are some requirements on shipping matters:
1.Use EMS, or regular postal office (registered mail) of your area. DO NOT use some major logistics companies like Fedex or DHL.
2.Declare as: broken watch (timer) to repair less than $10 value
3.We will give you return address if you want to choose this option
It depends on how big the problem is. Please understand the following return handling:
1.We will do inspection what is the real problem of your watch.
2.We will repair by our technician if it’s not major problem.
3.We will return to the factory with some problem proofs and let them decide to do if it is major problem.
4.Factory will return it to our store and we will do final checking after it is fully repaired.
5.We prepare to re-delivery to your address again.
6.Sorry, YOU CAN’T REPLACE YOUR WATCH WITH OTHER MODELS as we have no-return policy with the factories.
7.Worst case scenario, you will get movement replacement, or same unit replacement. It depends on the condition of your returned watch physically.
All this process will take time. Please be kindly patient to wait, we will do the job, only need some time.